Careers At Summit Automotive Partners

Service Technician at Groove Toyota

Department: Groove Toyota Service Department
Location: Englewood, CO

Groove Toyota is seeking Certified Service Technicians in Centennial, CO!!!

In our business we find that a significant number of our customers shop us evenings, weekends and holidays. To serve this customer need, employees may be scheduled to work evenings, weekends and holidays.

General Summary: Diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner as instructed by the Lead Technician.

Requirements:

  • At least 2 years previous automotive service technician. 
  • ASE certifications is required. 
  • A high level of motivation and demonstrated ability to learn and succeed. 
  • Ability to read and comprehend instructions and information. 
  • Proven knowledge of vehicle mechanical operations. 
  • Professional appearance. 
  • Valid driver’s license 
  • Submit to and successfully complete MVR, background check, and pre-employment drug test
Job Responsibilities:
  • Ensure current knowledge of latest technical data and service procedures. 
  • Attend required service training sessions or meetings. Share expertise with others as needed.
  • Maintain basic tools necessary to complete assigned jobs. 
  • Maintain ability to use all company equipment and tools correctly, or seek assistance as needed.  Clean and lock up all tools daily.
  • Complete "technician inspection" thoroughly, when instructed.
  • Perform quality repairs on assigned repairs. Fix the vehicle right the first time! Make a quality check after each repair. 
  • Advise ASM of needed repairs, including parts needs. Advise manager of any changes or deviations from the original repair instructions on the repair order. 
  • Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities. 
  • Respond to requests by manager for diagnosis of problems.
  • Perform all repairs in assigned work areas, unless otherwise instructed by the Group Leader. 
  • Maintain a neat, clean and orderly work area at all times. 
  • Assist in the cleanup of the team area each evening.
  • Clock on and off all repair orders as required.
  • Perform PDI following the guidelines on the manufacturer’s check sheets, including road test.
  • Maintain a positive attitude when dealing with management, parts personnel and other technicians. 

Education/Practical Experience Required: Extensive experience (At least 2 years) or technical training preferred.

Responsible for the Following Results:

  • Goals accurately and consistently achieved. Meet or exceed productivity and service standards.
  • Consistently high levels of documented customer satisfaction as measured by manufacturer, company and dealership sponsored surveys. 
  • Assure customers consistently receive good value
  • Profitable and effective use of service department assets.
  • Represent the business well by demonstrating sound knowledge of the product and services offered.
  • Perform the skills required to effectively repair and maintain vehicles. 
  • Operate all vehicles serviceable by the dealership without any special modifications.

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