Careers At Summit Automotive Partners

Used Car Service Technician

Department: Groove Ford Service Department
Location: Centennial , CO

Groove Ford is seeking an experienced Used Car Technician/Mechanic in Centennial, CO!

Groove Automotive has a substantial presence in the Colorado market and is backed by Summit Automotive Partners. When you are joining Groove Automotive, you are joining a dealership with amazing upward mobility opportunities. These career opportunities are available at Groove Automotive and in addition are available in our Summit Automotive network. Work hard / play hard is how we operate and the overall team goal is our focus! Ready to join the team that brings the power of YES? Do not hesitate to apply today!

Summary:

Diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner.

Responsibilities:

  • Ensure current knowledge of latest technical data and service procedures.
  • Maintain basic tools necessary to complete assigned jobs. Clean and lock up all tools daily.
  • Perform quality repairs on assigned repairs. Fix the vehicle right the first time! Make a quality check after each repair.
  • Perform all repairs in assigned work areas, unless otherwise instructed by the Group Leader.
  • Advise manager of any changes or deviations from the original repair instructions on the repair order.
  • Complete "technician inspection" thoroughly, when instructed. Advise ASM of needed repairs, including parts needs.
  • Attend required service training sessions or meetings. Share expertise with others as needed.
  • Maintain ASE certifications in a minimum of six (6) areas for skilled techs, and a minimum of two (2) areas for semi-skilled techs.
  • Maintain a neat, clean and orderly work area at all times. Assist in the cleanup of the team area each evening.
  • Clock on and off all repair orders as required.
  • Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities.
  • Respond to requests by manager for diagnosis of problems / customer needs.
  • Road test all repaired vehicles, regardless of items performed.
  • Complete all menu items as specifically listed on the menu. Don’t shortcut maintenance items. Perform all items completely.
  • Perform PDI following the guidelines on the manufacturer’s check sheets, including road test.
  • Maintain ability to use all company equipment and tools correctly, or seek assistance as needed.
  • Maintain a positive attitude when dealing with management, parts personnel and other technicians.

Education/Practical Experience Required: Experienced ASE certified technician.

Responsible for the Following Results:

  • Goals accurately and consistently achieved. 
  • Meet or exceed productivity and service standards. 
  • Consistently high levels of documented customer satisfaction as measured by manufacturer, company and dealership sponsored surveys. 
  • Profitable and effective use of service department assets. 
  • Represent the business well by demonstrating sound knowledge of the product and services offered.
  • Assure customers consistently receive good value. 
  • Perform the skills required to effectively repair and maintain vehicles.
  • Operate all vehicles serviceable by the dealership without any special modifications.

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