Careers At Summit Automotive Partners

Ford Certified Technician at Groove Ford

Department: Groove Ford Service Department
Location: Centennial , CO

Groove Ford is seeking experienced Ford-certified Technicians/Mechanics in Centennial, Colorado!!!!  

Diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner.

Responsibilities:

  • Ensure current knowledge of latest technical data and service procedures.
  • Maintain basic tools necessary to complete assigned jobs. Clean and lock up all tools daily.
  • Perform quality repairs on assigned repairs. Fix the vehicle right the first time! Make a quality check after each repair.
  • Perform all repairs in assigned work areas, unless otherwise instructed by the Group Leader.
  • Advise manager of any changes or deviations from the original repair instructions on the repair order.
  • Complete "technician inspection" thoroughly, when instructed. Advise ASM of needed repairs, including parts needs.
  • Attend required service training sessions or meetings. Share expertise with others as needed.
  • Maintain Ford/Manufacturer certifications in a minimum of six (6) areas for skilled techs, and a minimum of two (2) areas for semi-skilled techs.
  • Maintain a neat, clean and orderly work area at all times. Assist in the cleanup of the team area each evening.
  • Clock on and off all repair orders as required.
  • Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities.
  • Respond to requests by manager for diagnosis of problems / customer needs.
  • Road test all repaired vehicles, regardless of items performed.
  • Complete all menu items as specifically listed on the menu. Don’t shortcut maintenance items. Perform all items completely.
  • Perform PDI following the guidelines on the manufacturer’s check sheets, including road test.
  • Maintain ability to use all company equipment and tools correctly, or seek assistance as needed.
  • Maintain a positive attitude when dealing with management, parts personnel and other technicians.

Responsible for the Following Results:

  • Goals accurately and consistently achieved. 
  • Meet or exceed productivity and service standards. 
  • Consistently high levels of documented customer satisfaction as measured by manufacturer, company and dealership sponsored surveys. 
  • Profitable and effective use of service department assets. 
  • Represent the business well by demonstrating sound knowledge of the product and services offered.
  • Assure customers consistently receive good value. Perform the skills required to effectively repair and maintain vehicles.
  • Operate all vehicles serviceable by the dealership without any special modifications.

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