Careers At Summit Automotive Partners

Experienced Quick Lane Advisor

Department: Groove Subaru Service Department
Location: Englewood, CO

We are hiring for an Experienced Quick Lane Advisor at our Groove Subaru Location in Centennial, CO!!! 

$6000 Sign on Bonus!!!!! See Manager for details!

Experienced Quick Lane Advisor Job Responsibilities: 
Initiates automotive services and repairs by identifying performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Job Duties: 
Identifies automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.

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