Careers At Summit Automotive Partners

Service BDC - Berlin City Toyota/Lexus

Department: Berlin City Toyota/Lexus Sales
Location: Portland, ME

Lexus and Toyota BDC/ Client Care Specialist at Berlin City Auto Group 

Our growing Service Development Center at Berlin City Toyota/ Lexus is looking for ambitious, goal oriented, customer service minded individuals to join our team in the Business Development Center!  

As a Client Care Specialist, you must have excellent customer service phone skills and be able to work in a fast-paced environment. We provide a flexible schedule and full-time benefits with the opportunity for growth. This role is compensated with an hourly wage plus the potential to earn Spiffs! And... as we are growing our team over the next few months, there is a possibility for Commission too! 


About You: 

While we prefer a candidate with prior BDC or experience in the Automotive industry, we will train a qualified entry-level candidate. In addition, we are looking for applicants with excellent phone, customer service and people skills that also possess BDC software systems knowledge. Must possess basic computer skills in order to use a variety of electronic systems to access customer-related data, satisfy training requirements and use job-specific applications and customer retention tools.  


About Us:  

Berlin City Auto Group has a substantial presence in the Automotive Market and is backed by Summit Automotive Partners. Celebrating 30 years in New England! When you join our team here at Berlin City you are joining a dealership with amazing upward mobility opportunities. These career opportunities are available at Berlin City and in addition are available in our Summit Automotive network. Work hard / play hard is how we operate and focusing on working as a team throughout the Service Department is our overall goal!   



  • High School Diploma or Equivalent Preferred   
  • Handle Incoming Service Phone Calls Promptly  
  • Making Outbound Calls (Average 50-100 calls/day)  
  • Outgoing Personality / Enjoys Being Social  
  • Appointment Setting Environment  
  • Excellent Oral and Written Communication Skills  
  • Ability to effectively communicate in person, email and phone  
  • Strong interpersonal and customer service skills  
  • High level of energy desire to learn and grow in a team orientated atmosphere  
  • Rotating Shifts  
  • Full Time Position 

Excited to shift your career in high gear?  Donít hesitate to apply today! 

What we Offer:

  • Competetive Pay
  • Fun Atmosphere
  • Benefits (Medical/Dental/Vision)
  • Upward Mobility
  • 401 (k)

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

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